Advice on responding to Anti-Social Behaviour (ASB)

Anti-Social Behaviour is a term that is applied to a wide range of activity. The definition (in the Crime and Disorder Act 1998), “anti-social behaviour is any activity that causes, or is likely to cause, harassment, alarm or distress to one or more persons not of the same household”.

Please note that this not an official document, it has been extracted primarily from Mendip District Council website by Stoke St Michael Parish Council in good faith to help signpost Parishioners to the relevant authorities

To report Anti-Social Behaviour please call Somerset Council customer services number 0300 303 8588 where a report will be passed on to the Community Safety Officer to investigate.

This method should only be used where the ASB incident:

  • is NOT an emergency
  • should NOT require Police attention
  • should NOT require an immediate response
  • should NOT be in progress

This is an intelligence gathering system, all reports are entered onto the ASB database to help agencies tackle ASB together. Examples of things you could report are:

  • Noise nuisance
  • Ongoing low-level neighbourhood issues
  • Joyriding
  • Racial Abuse
  • Graffiti

For all other reports of anti-social behaviour, please contact Avon and Somerset Constabulary by telephoning 101, or in an emergency 999

You can also report incidents to your housing provider

It is important as many residents as possible report an event or issues that are impacting them

It has been recommended that you should email every time you have “an event of concern” and to keep reporting issues if they are ongoing. Emails will be recorded and this will build a bigger picture and provide evidence about what is going on

If it is felt that the issue is not being dealt with then it is possible to use the Community Trigger

The Community Trigger is for you if you feel that no one is dealing with the anti-social behaviour problems you are experiencing

If you have already reported a problem to the council, police or your housing provider, the community trigger is a way for you to ask the agencies to review your case

  • One person must have made three reports about the problem within six months
  • More than one person or group must have made five reports involving the same location, culprit or problem within six months

To use the Somerset Community Trigger please write to: Anti-Social Behaviour Co-ordinator, (Community Trigger) Bridgwater Police Centre, Express Park, Bristol Road, Bridgwater, Somerset TA6 4RR

Or call 101 and say you want to use the Somerset Community Trigger


The Neighbourhood Policing Teams may be able to offer advice

Stoke St Michael is covered by Frome Rural North

PCSOs are Daniel Beck & Russell Ford


If the anti-social behaviour concerns a child or vulnerable adult and you are concerned about their well-being it is essential you report this matter to Social Services, using the following phone number:

0300 123 2224

You could also email your concerns to the general Adult Social care email address:

The following is the referral email address for the Adult mental health team in Mendip:


ASB Help is a registered charity in England and Wales set up to provide advice and support to victims of anti-social behaviour


Victim Support

If you have been affected by crime, call your local victim care team in Avon & Somerset

0300 303 1972 Out of hours Supportline 08 08 16 89 111